FAQ Riviera Sailing Watersports
Any questions, any hesitations?
Where exactly is the nautical base in Port Grimaud located?
You'll spot us easily with our beautiful yellow and turquoise colours.
We are located on the beach at Port Grimaud, at the end of Avenue de la Mer, right at the entrance to the beach, easily accessible from the centre of the lakeside town and the Port Grimaud 1 car park.
Do you need to book the water sports activities in advance?
It is strongly advised to book, especially during peak season (July-August), via our website or by telephone.
Quels sont les modes de paiement acceptés sur place ?
We accept bank cards, cash and holiday vouchers (ANCV).
Is there parking nearby?
Yes, several paid public car parks are located at the entrances to Port Grimaud, a few minutes' walk from the base. We recommend opting for the Port Grimaud 1 car park, which is only 350m away.
Do you offer group rates for stag dos or corporate events?
Absolutely! We create bespoke multi-activity packages for groups of 8 or more people.
What are your opening hours?
We are open 7 days a week, 9am to 7pm from June 15th to September 15th.
Do you provide safety equipment (life jackets, etc.)?
Yes, all approved equipment is included in our prices for each activity.
Can I leave my personal belongings safely?
Secure storage space is available for you during your sea excursions.
What happens in case of bad weather?
In case of strong winds or rough seas, we will postpone the activity or issue a full refund. We constantly ensure that your activities take place in the best possible conditions.
What are the cancellation conditions?
Free cancellation up to 48 hours before the appointment (see our T&Cs for more details), after which we can reschedule your visit.
How to leave a review about your experience?
You can find us on Google Maps to share your photos and comments by clicking ICI
FAQ Jet Ski & Speed
Do you need a boat license to rent a jet ski in Port Grimaud?
No, our introductory sessions and excursions are accessible without a licence, supervised by qualified instructors. However, if you hold a boat licence, we can offer you a range of jet skis for independent hire.
What is the minimum age to drive a jet ski?
16 years old.
Can I take my child on the jet ski?
It is perfectly possible to be two on the jet ski with your child, however, for safety reasons, from the age of 10.
From what age do you accept children?
We offer jet ski baptisms for children aged 2 to 10. They are accompanied by a state-certified instructor so they can discover the first sensations of gliding on the water in complete safety.
Can two people ride on a jet ski?
Yes, our jets are two-seaters and the price is per jet, regardless of whether you are alone or a pair.
What does the jet ski trip to Saint-Tropez involve?
This is a guided tour allowing you to discover the citadel and the beaches of Pampelonne by sea.
What is the average duration of a jet ski taster session?
We offer 20-minute, 30-minute, or one-hour to half-day excursions.
Is it necessary to know how to drive?
Not at all! 80% of our customers are beginners. The initial briefing is all it takes to get to grips with the machine in a matter of minutes.
What is the best time to sail?
The morning! The sea is often calmer, it's «calm sea», like oil! Ideal for those who want speed or perfect photos.
FAQ Parasailing
Does parasailing cause vertigo?
Surprisingly not, as your feet do not touch the ground. The sensation is very soft and ethereal. We don't feel dizzy when we're not in contact with the ground; we might be impressed by the height, but the beauty of the landscape is so incredible that any apprehension disappears, giving way to wonder.
How many people can go up together on a parasail?
Depending on the wind conditions and the weight of the candidates, we can fly up to 5 people at the same time. It is possible to have 12 passengers on board the parachute boat, which allows you to go as a family and take turns flying if you cannot fly together. The fun and memories remain shared and unforgettable.
Can I wear glasses during my skydive?
Yes, absolutely, and to ensure you have a stress-free climb up the 100%, we’ll lend you a lanyard to attach them.
Can minors go on a skydive without an adult chaperone?
Yes, from 12 years of age, children can fly without an adult, and if their weight is insufficient to allow them to fly, a member of our team can accompany them.
Can a person accompany us on board the boat?
We cannot accommodate any passengers on board; only participants will be on the boat.
What is the maximum weight for parasailing?
The combined total weight should generally not exceed 280kg (variable depending on the wind and sail used).
How high does the parasail go?
You will ascend to approximately 50 metres for a panoramic view of the entire Gulf of Saint-Tropez. We will certainly adjust our height to the beautiful sights!
What if I'm scared when I'm in the air?
Rest assured, our professional and experienced team knows how to reassure you before your flight and answer all your questions so that all you have to do is enjoy yourself.
How long does a parachute jump last?
Please allow approximately 1 hour with us, from your welcome to your departure. As a general rule, you will be on board the boat for around 45 minutes.
The flight lasts about ten minutes; its duration may vary slightly depending on the conditions, as we move to the rhythm of the elements. Regardless, we always make sure to offer you a magnificent view of the Gulf of Saint-Tropez.
FAQ Water Skiing, Wakeboarding, and Tubing
Quelle est la différence entre le ski nautique et le wakeboard ?
Water skiing is practised with two skis similar to alpine skis, while wakeboarding is akin to snowboarding on water, like a surfboard!
How long does a towed buoy session last?
A session lasts approximately 10 minutes of pure adrenaline! but allow 20 minutes in total, including preparation, setup, and return.
Do you offer wakeboarding lessons for beginners?
Yes, our pilots are also instructors who will give you the keys to get out of the water on your first try. With great teaching skills and kindness, they will know how to offer you wonderful sensations.
Can a person accompany us on board the boat?
We cannot accommodate any passengers on board; only participants will be on the boat.
What are the available inflatables (sofa, disc, banana)?
We have «sofa» buoys (stable) and more sporting buoys for thrill-seekers, on which you'll ride lying on your stomach. The latter is often preferred for maximum sensation!
From what age can children go on a towed buoy?
From the age of 3, with a speed strictly adapted by the driver. Most of the time, children wishing to participate with the rest of the siblings will go on the buoy for a short discovery moment, then finish the ride on board the boat so that the older ones can enjoy more speed and sensations.
FAQ for Electric Water Activities
Qu'est-ce qu'une eFoil ?
It's an electric surfboard equipped with a foil that allows you to fly above the water.
Is the eFoil accessible to everyone?
He asks for a bit of balance, but with our introduction, most athletes master the flight quickly.
À partir de quel âge l’efoil est-il accessible ?
As a general rule, children can start from the age of 10/12.
What is the range of a sea scooter?
Our scooters have a range of about 4 hours. We offer 30-minute rentals.
or 1 hour.
Can two people ride on a jet ski?
Yes, it is possible for two children or an adult and a child to be on the scooter together.
Is the SeaScooter easy to use?
It's very intuitive! You just hold the handles and let yourself be guided on or under the water.
How deep can you go with an underwater propulsion device?
For leisure rentals, we limit the depth to 2 metres for safety reasons.
From what age is it possible to use a sea scooter?
It's very simple to use, so from about 5/6 years old it's perfectly accessible with adult supervision.
FAQ Leisure & Relaxation (Kayak, Paddleboard, Pedalo)
Can you visit the canals of Port Grimaud by kayak or paddleboard?
Access to the channels is regulated, we will indicate the authorised areas upon your departure.
Are dogs allowed on pedalos?
Yes, our four-legged friends are welcome on the pedal boats and kayaks. Some, of a small size and without overly long claws, even accompany their human on stand-up paddleboards!! We can also look after them on the beach for you if you wish.
How many people can ride on a pedalo?
Our pedalos can accommodate up to 5 people.
Is Stand Up Paddleboarding tiring?
This is a zen and complete activity that works core strength, but is accessible at any pace. It is possible to start by practising on your knees and then progress to standing.
Do you rent waterproof bags for kayak trips?
Yes, we provide waterproof bags for your phones and cameras.
FAQ Practical Information Watersports
Is it necessary to know how to swim for these activities?
No, it is not essential to know how to swim for all our water activities. We provide safety equipment such as buoyancy vests.
Are the activities suitable for pregnant women?
For safety reasons, high-impact activities (jet ski, inflatable rides, parasailing) are not permitted.
What equipment should I bring?
Swimsuit, sunscreen (eco-friendly!) and a towel.
Is wearing a life jacket compulsory?
Yes, without exception, the life jacket must be worn and fastened for the entire duration of the activity.
At what age can you start stand-up paddleboarding?
There isn't really an age, as soon as the child can swim and balance (around 7-8 years old on their own).
Do you offer photos or videos of our sessions?
Certain activities (parachuting, ringo, jet ski) offer a photo/video option.
Can we rent equipment by the hour or by the day?
We offer half-hourly, hourly, or package deals for multiple sessions.
Are your engines environmentally friendly?
We regularly renew our fleet for quieter, less polluting engines.
Where can one rinse off after the activity?
A fresh water rinse shower is available on base.
Can you see the luxury yachts in the bay on excursions?
Yes, our jet ski and parasailing tours offer breathtaking views of the world's most beautiful yachts.
Is there a maximum age for activities?
No, as long as you are in good physical condition, pleasure has no age!
How to protect yourself from the sun at sea?
We recommend wearing a lycra and biodegradable sunscreen.
What languages are spoken at the base?
Our team speaks French and English, and some are proficient in Italian, Spanish, or German.
Do you offer gift cards?
Yes, you can offer any activity as a gift voucher valid for the entire season.
